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Secure Socket Layer (SSL) for Incoming Mail

Secure Socket Layer (SSL) refers to the standard method for encryption and authentication on the Internet. Thrift Internet supports encrypted password connections for email clients. This added security provides you with protection against having your password stolen on an insecure connection.

Note: Secure Webmail is also available. Go to https://mail.Thrift Internet.net and log on with your Thrift Internet email address and password.

SSL configuration is NOT mandatory. Nor is it necessary to use SSL to receive email through your Thrift Internet account.

Configuring your Email Client for SSL (incoming)

Note: These instructions assume your email client is already properly configured to access your Thrift Internet email.

Removing messages from the server before configuring SSL when using POP3 If you use POP to transfer your email, we recommend that you download your messages (clean the inbox on the server) before you configure your SSL connection. Switching to SSL may cause certain email clients to download all messages, even those you have already read. While messages will not be lost, cleaning up before configuring your email program eliminates the inconvenience of deleting old messages.

Windows Eudora 5.x (POP3 and IMAP) Outlook 2002 (POP3 and IMAP) Outlook Express 5 and 6/Outlook 2000 (POP3 and IMAP) IncrediMail (POP3 ONLY) Netscape Messenger 4.7x-4.8 (IMAP ONLY) Netscape Mail 6.x and 7.x (POP3 and IMAP)

Macintosh Eudora 5.x (POP3 and IMAP) Netscape Mail 6.x and 7.x (POP3 and IMAP) OS X Mail (POP3 and IMAP) Outlook Express (POP3 and IMAP) Entourage (POP3 and IMAP)

Email programs that do NOT support SSL

SSL is NOT supported in older email programs such as Netscape 3.x, Eudora 3.x, Eudora Lite, Netscape Communicator 4.7.5 (Mac) and some programs provide SSL support with the IMAP protocol ONLY. Eudora does not support SSL in Mac OS X 10.0 or 10.1. You must upgrade to Mac OS X 10.2 or later in order to use SSL with Mac Eudora.

If you do not use one of the versions that support SSL, you will need to upgrade to a higher version. Note that if upgrading, most programs will keep your settings and messages, but there are no guarantees that nothing will be lost. To upgrade the most common email programs, some links are provided for your convenience: Outlook Express/Internet Explorer -- Netscape -- Eudora.

Windows

Eudora 5.x (POP3 and IMAP)

1. Open Eudora and select Options... from the Tools menu.
2. In the Options dialog box, scroll to the Checking Mail icon in the Category panel.
3. On the settings panel, select Required, Alternate Port from the Secure Sockets pull-down menu.
4. Click OK.
5. Exit Eudora before using SSL for the first time.

   Note: If you have problems enabling SSL for Eudora: Select "Options..." from the "Tools" menu. Scroll down to, and select, "Advanced Network". Change the settings as follows:

   1. Network Open Timeout [300] Seconds
   2. Network timeout after [300] Seconds
   3. Network buffer size of [8192] bytes

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Outlook 2002 (POP3 and IMAP)

1. Open Outlook 2002. From the Tools menu, select Email Accounts.
2. Choose View or Change existing email accounts and click Next.
3. Select your Thrift Internet email account and then click Change....
4. Click More Settings....
5. Select the Advanced tab.
6. Under Incoming Mail (POP or IMAP), place a check in the box labeled This server requires secure connection (SSL).
7. Click OK and then click Next.
8. Select Finish.
9. Exit Outlook 2002 and reopen it before you use SSL for the first time.

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Outlook Express 5 and 6/Outlook 2000 (POP3 and IMAP)

1. Open Outlook Express.
2. On the toolbar, select Accounts from the Tools menu.
3. On the window that opens, click the Mail tab.
4. Select your Thrift Internet email account and click the Properties button.
5. Select the Advanced tab.
6. Under the Incoming Mail (POP3 or IMAP), place a check in the box labeled This server requires secure connection (SSL).

   Note: If you are using the IMAP protocol, you will be prompted to download the folders due to the change in your account settings. Select Yes to refresh your folder list when prompted.

7. Exit Outlook Express and reopen it before you use SSL for the first time.

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IncrediMail (POP3 ONLY)

1. Open IncrediMail.
2. On the toolbar, select Accounts from the Tools menu.
3. On the window that opens, click the Mail tab.
4. Select your Thrift Internet email account and click the Properties button.
5. Select the Advanced tab.
6. Place a check in the box labeled This server requires secure connection (SSL).
7. Exit IncrediMail and reopen it before you use SSL for the first time.

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Netscape Messenger 4.7x-4.8 (IMAP ONLY)

Note: Netscape Messenger 4.7.5 does not support SSL. Netscape Messenger 4.7.9 does not support POP3 SSL, only IMAP SSL.

1. Open Netscape Messenger.
2. Select Preferences from the Edit menu.
3. On the left frame, locate Mail and Newsgroups and click the plus (+) to expand the tree. Select Mail Servers from the list.
4. On the Incoming Mail Servers section, select mail.Thrift Internet.net and click the Edit... button.
5. On the Edit menu, click the IMAP tab.
6. Place a check in the box labeled Use secure connection (SSL).
7. Click OK and OK again.
8. Exit Netscape Messenger and reopen it before you use SSL for the first time.

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Netscape Mail 6.x and 7.x (POP3 and IMAP)

1. Open Netscape Mail.
2. From the Edit menu,select Mail & News Groups and then select Account Settings.
3. Select Server Settings on the left side of the window.
4. Place a check in the box for Use secure connection (SSL).
5. Click OK.
6. Exit Netscape Mail and reopen it before you use SSL for the first time.

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Macintosh

Eudora 5.1 (POP3 and IMAP)

Note: Eudora 5.1 does not work with versions of Mac OS prior to OS 9 due to the fact that SSL on the Mac requires the use of the "Keychain Access" control panel that older OS versions lack and generate a Type 3 Error when SSL is configured. Earlier versions of Eudora do not support POP or IMAP SSL.

The current Mac OS 10.1.x version of Eudora does not currently support SSL. If you are running OS 10.1.x, you may use the OS 9.x version of Eudora under the "Classic Mode" environment.

To determine the version of Eudora that you are currently running, launch Eudora and go under the Apple and select About Eudora…

1. Create a Keychain selecting the Keychain Access control panel from the Apple menu.

   If no keychain currently exists on your computer:

   2. Click the Create button on the window that appears.
   3. In the next window that appears, type Thrift Internet into the Keychain Name box and click the Create button. Do NOT type in a password.
   4. Click Yes on the Warning window that appears.
   5. Select Quit from the File menu to exit the program.

   Note: If the Keychain Access control window opens without prompting you to create a keychain, you have already created a keychain. Skip to the next step.

2. Open Eudora.
3. Go to the Special menu and select Settings.
4. Click Checking Mail in the categories in the Settings window and make a note of the Mail Protocol type you are currently using - POP or IMAP.
5. Click on the SSL icon from the categories in the Settings window.
6. Depending on the Mail Protocol you use, change the SSL for POP or SSL for IMAP box to Required, (Alternate Port). Change only the SSL for the protocol you use and leave the other SSL options as None.
7. Click OK.
8. Exit Eudora and reopen it before using SSL for the first time.

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Netscape Mail 6.x and 7.x (POP3 and IMAP)

Note: Netscape Messenger 4.7.5 does not support SSL. Netscape Messenger 4.7.9 does not support POP SSL.

1. Open Netscape Mail.
2. From the Edit menu,select Mail & News Groups and then select Account Settings.
3. Select Server Settings on the left side of the window.
4. Place a check in the box for Use secure connection (SSL).
5. Click OK.
6. Exit Netscape Mail and reopen it before you use SSL for the first time.

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OS X Mail (POP3 and IMAP)

To use the built-in email program that comes with Mac OS X, please be sure you have updated to the latest version by selecting Software Update located in the System Preferences.

1. Click on the Mail icon located in the Dock at the bottom of the screen.
2. Select Preferences... from the Mail menu.
3. Select your Thrift Internet email account and click the Edit button.
4. Click on the Account Options tab and place a check in the box next to Use SSL.
5. Click OK.
6. Exit Mail and reopen it before using SSL for the first time.

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Outlook Express (POP3 and IMAP)

1. Open Outlook Express.
2. Select Accounts from the Tools menu.
3. Select your Thrift Internet email account and click the Edit button.
4. Click the button labeled Click here for advanced receiving options at the bottom.
5. Place a check in the box labeled This POP / IMAP service requires a secure connection (SSL).
6. Click OK.
7. Exit Outlook Express and reopen it before using SSL for the first time.

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Entourage (POP3 and IMAP)

1. Open Entourage.
2. Select Accounts from the Tools menu.
3. Select your Thrift Internet email account and click the Edit button.
4. Click the button labeled Click here for advanced receiving options at the bottom.
5. Place a check in the box labeled This POP / IMAP service requires a secure connection (SSL).
6. Click OK.
7. Exit Entourage and reopen it before using SSL for the first time.

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