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Using the System Configuration Utility (msconfig)

The System Configuration Tool is slightly different for Windows operating systems. For example, the Windows ME "msconfig" includes the a file extraction tool that is equivalent to the "System File Checker" tool in Windows 98. A file extraction tool is not available in Windows 95; extracting files is done through DOS commands. Note the Create/Restore Backup utilities. You can create a backup copy of the system files before you begin a troubleshooting session to ensure that modifications can be reversed.

Starting the System Configuration Utility (Msconfig.exe)

To launch the utility, click Start then click Run. Open the utility by typing msconfig in the Open: field and click OK or press the Enter key.

Click Advanced... to see advanced properties.

On Windows ME, the General tab has a "Launch System Restore", a utility that restores files to the previous settings. Note that the "File Extraction Utility" is the same utility available in Windows 98 as the System File Checker, or "sfc". Also note that the "msconfig" utility in Windows ME has tabs for "Static VxDs", "Environment" and "International" that are absent in Windows 98.

On Windows XP , the General tab has a "Launch System Restore", a utility that enables the user to restore files to a previous state.

Remove checks from items in the Startup tab that are necessary to load when the computer boots and, in particular, disable programs that may interfere with your Internet connectivity (e.g. programs that are set to 'steal' the COM port from the modem when Windows boots up).

 


Help us help you! If you contact Thrift Internet support for assistance please write down any error messages you get when trying to connect to the Internet. Include the name and version of your operating system and the exact text of all error messages. If this information is included in an online case submission or provided to a support representative, it will greatly speed up the troubleshooting process.

Please be aware that some troubleshooting may require uninstallation and reinstallation of operating system files. To ensure that this type of troubleshooting can be accomplished if required, please be sure that you have to have original Operating System CD or Operating system source files on disk on hand.